Frequently Asked Questions

We're here to simplify it for you! Browse through our frequently asked questions to gain clarity about the custom packaging journey. If any queries persist, don't hesitate to reach out via live chat, our online inquiry forms, or call us directly at 917 310 3156 to talk with a team member immediately.


Absolutely! We provide a user-friendly platform for you to upload your design. Ensure it's in a high-resolution format for best results.

Yes, we have an in-house design team ready to assist in crafting a packaging solution that resonates with your brand's aesthetic and vision.


We offer a range of materials including eco-friendly options, cardboard, corrugated fiberboard, and premium finishes.

Yes, upon request, we can send you a sample kit showcasing our range of materials and finishes.

Delivery Time:

Standard delivery takes 3-5 business days. However, delivery times might vary based on your location and the shipment option chosen.

Yes, for customers who need their packages sooner, we offer expedited shipping options at an additional cost.


: Absolutely! Once your order is shipped, you will receive a tracking number to monitor its progress.

Yes, we cater to customers globally. Please note, international shipments might incur additional fees and vary in delivery times.


: Yes, we offer tiered discounts based on the quantity of the order. Please contact our sales team for a detailed breakdown.

If there's a production error on our part or any damage during transit, we offer replacements or refunds. Ensure to check our detailed return policy or contact our sales team for specific inquiries.

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Get in touch with a custom packaging specialist now for a free consultation and instant price quote.